Dear St. Paul Hermitage Families and Friends,
Today we received some new guidance from ISDH on communication with residents and families. In addition to our community update, I will also give specific statistics daily regarding COVID 19 in our facility.
I am the communications point of contact for our facility. I am the one that you should reach out to if you have questions about the care of your loved one, staffing concerns, COVID 19 status questions, information about your loved one’s health status and any questions about visitation restrictions. I can be reach in three ways: through email (firstname.lastname@example.org), my cell phone (317-213-8430) or my office phone (317-786-2261 ex.224). I will continue to be the one to provide the daily updates to you and your loved one. I will be giving daily updates for our residents at 9:15 am on channel 41 starting Friday, May 1, 2020. This will give us time to let staff and residents know about the daily update. I will continue to send you updates via email and our website www.stpaulhermitage.org. If you have any other family members that you would like us to include on these updates, please have them e-mail me their contact information. This is the method we have chosen for family communication updates as it is quicker than mailed letters.
As you know, our current COVID 19 status is that we have had no COVID 19 positive residents. We have one pending resident test. We have had four COVID positive employees. Two have already recovered and have returned to work. We have one employee test pending. We have had no COVID 19 related hospitalizations or deaths for both employees and residents.
I will also be sending weekly updates to our local ombudsman’s office. I update our Medical Director daily as well as the Indiana State Board of Health. I have and will continue to be transparent in how our community is affected by our current health crisis.
I know there has been more information on the news and in the governor’s update about COVID 19 outbreaks in communities like ours. We continue to do our very best to stop or limit the spread of COVID 19 in our community. Our staff’s efforts are heroic, and the teamwork here has truly been a blessing. Let us pray for our community and for all senior living communities. The individuals who work in our industry love their residents and families very deeply. We are facing difficult times, but are persevering with grace, love and hope.
Sr. Heather Jean